Customer Service Representative

We are a nationally accredited healthcare company looking for a teammate to help with processing physician and hospital referrals for simple medical equipment.
Our industry is fast-paced, and you will get hands-on education in reading patient medical records.
You will be interacting via telephone and email with doctors and patients daily.
Position will provide experience in the medical field.
Our ideal candidate will be compassionate, friendly, and will prioritize customer care above all.
A sense of urgency and passion for helping people are must-have qualities.
We are seeking someone reliable, dependable, and looking for a career.
Job Duties Will Include: Answering calls from patients and doctors.
Entering patient information into a secure portal.
Communicating via email and phone with referrals and patients.
Requesting insurance authorizations.
Processing fax referrals for durable medical equipment.
We offer full benefits: medical, dental and supplemental.
401K and full PTO Paid Time Off.
We are looking to interview ASAP.
Serious candidates only.
All job offers are contingent on ability of candidate to pass a Level II federal background check.
Background check will be covered as part of job offer.
Job Type: Full-time Pay: $15.
00 - $17.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday COVID-19 considerations: 1st Interview by Phone 2nd Interview via Zoom Masks available at the office for staff.
Education: * High school or equivalent (Required) Work Location: In person