Software Engineer I

We are seeking a highly motivated individual for the position of Entry-Level .
NET C# Programmer and Customer Support Specialist.
This is an excellent opportunity for someone who is passionate about software development and enjoys interacting with customers.
In this role, you will be responsible for both programming tasks and providing support to our valued customers.
Responsibilities: 1.
Software Development: - Collaborate with the development team to design, develop, and test .
NET C# applications.
- Write clean, maintainable, and efficient code following best practices.
- Participate in code reviews to ensure high-quality software development.
2.
Customer Support: - Interact with customers via various communication channels (email, chat, phone) to address inquiries, troubleshoot issues, and provide timely solutions.
- Understand customer requirements, analyze problems, and provide appropriate guidance or escalate as needed.
- Ensure customer satisfaction by providing excellent service and resolving issues in a professional and friendly manner.
3.
Documentation: - Create and maintain technical documentation, including user guides, FAQs, and troubleshooting guides.
- Contribute to the knowledge base by documenting common issues and solutions.
4.
Continuous Improvement: - Stay updated with the latest trends and technologies in .
NET C# programming and customer support.
- Identify areas for improvement in software development processes and customer support procedures and propose solutions.
Qualifications: - Bachelor's degree in Computer Science, Software Engineering, or a related field.
- Proficiency in .
NET C# programming language ( One to two years job experience preferred ).
- Experience in code development using Visual studio, GIT, Azure and SQL server.
- Strong problem-solving skills and ability to analyze and debug software issues.
- Excellent communication skills, both written and verbal, with a customer-centric approach.
- Ability to multitask, prioritize workload, and meet deadlines.
- Attention to detail and commitment to delivering high-quality work.
- Self-motivated and eager to learn and grow in a fast-paced environment.
- Previous experience in customer support or a related field is a plus.
Join our dynamic team and contribute to the development of innovative software solutions while providing top-notch customer support.
This entry-level position offers an exciting opportunity to kickstart your career in software development and customer service.
Apply now and become a valuable member of our organization! *EEO is the Law* Triedata Inc.
is an equal opportunity employer committed to creating a diverse workforce.
We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
*E-Verify* Triedata Inc.
participates in the U.
S.
Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.
S.
territories.
The E-Verify program is an Internet-based employment eligibility verification system operated by the U.
S.
Citizenship and Immigration Services.
Job Type: Full-time Pay: $50,000.
00 - $60,000.
00 per year Benefits: * Dental insurance * Health insurance * Paid time off Schedule: * Monday to Friday Work Location: In person